Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor WPtouch

    (@wptouch)

    Hi @peter94,

    When WordPress 6.4 was released, we put out a blog post (here) and a pinned message in our support channel (here) noting that there were compatibility issues with WPtouch and version 6.4, and for users to remain on version 6.3 until a patch is released.

    We identified the issue and it appears to be a few lines of code within WordPress core that is effecting many plugins across the board; it is not solely related to WPtouch. We’re in the process of releasing a fix/patch to allow for compatibility, but in the meantime, we recommend remaining on version 6.3 or deactivating WPtouch until the fix is released.

    Also, on our Plugin page in the WordPress directory, we note that the plugin has only been tested up to version 6.3.

    It is best practice not to automatically update to the latest version of WordPress immediately – and to wait and see until all of your used plugins have been tested with the latest version. This allows for these type of issues to be flushed out and fixed, without jeopardizing your website.

    Having said all of this, we do not feel your review and rating is appropriate given. We have made efforts to communicate the issues and have made it clear that WPtouch Pro is not yet compatible with version 6.4.

    We hope to release an update soon and will notify all users when we do so.

    Thanks,

    WPtouch Support Team

    Thread Starter Pierre MUZAS

    (@peter94)

    Thanks for your fast answer, I confirm the plugin is working up to WP 6.3.2 version. After the release, be sure “five stars” quotation will be published.
    Best regards
    Pierre from FR

    Plugin Contributor WPtouch

    (@wptouch)

    Hi @peter94,

    Thank you – we’d appreciate that, as 1 star ratings (especially when we did nothing wrong) are hurtful to our platform.

    Also, please see our most recent post for an update: https://www.ads-software.com/support/topic/update-on-wptouch-compatibility-with-wordpress-6-4/

    Thanks,

    WPtouch Team

    stevensontim

    (@stevensontim)

    This is fixed apparently

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Working with the patch WP 6.5.2’ is closed to new replies.