Note Editor doesn’t Load

Hi Matt,

thanks for your message, I’m sorry about the problem you’re having with the plugin.

I’ve setup up a new test site with latest WordPress and Elementor versions and I’ve made several tests. The note editor is always visible and working.

Are you using latest WordPress and Elementor version?
When the editor stopped workin? After an update (WordPress or plugins) or maybe it never worked?

The notes are actual CPTs and the plugin uses the old classic editor on the edit screen.

Do you have any plugin that may disable or modify the classic editor?

Thank you for any detail you can provide.

Hi again,

Thanks for the quick feedback. I have committed the cardinal sin of testing on a site I shouldn’t. I think I have tried ten or so note-taking plugins. I am pretty sure that your plugin never worked correctly. I am also pretty sure it is because of what I have installed previously.

I can see that a Notes (jamp_note) CPT has been registered and the Menu Items are there. I have no Taxonomies though. I have installed the Classic Editor plugin now and that brought back the Notes Listing showing more than 3 Notes. I have now also installed 3 CPT Managers. I am using PODs for creating CPTs. “CPT UI” doesn’t show any of the CPTs on the Site, and I have 10 or so, I’m guessing it only recognizes its own. “Simple CPT” has a list of “All other public custom post types and taxonomies created by WordPress core, your themes and other plugins are listed below.” but your “Notes” isn’t listed. Finally, the “Custom Post Type Editor” has the most extensive list of CPTs, and that is where I found “Notes?(jamp_note)” (and old ACF leftovers as well). In “Custom Post Count at a Glance” which displays the count of custom posts in the WordPress dashboard in the ‘At a glance’ widget, like posts, pages and comment count it is there. And in Elementor/Settings/General where you can decide which post types to use with Elementor, it is not listed.

It seems to me, that one of the other Notes plugins I tried (impossible to know which one) somehow has disabled the Editor for your “Notes?(jamp_note)” CPT somehow.

Is this at all helpful? I’m a bit in the dark about this level of WP, but I really want your Notes plugin to work for me. I have too many “paper” notes around design decisions, shortcuts, shortcodes, etc. on my very complex site that I need a central location for, and yours ticks all my boxes. What more can I tell you? Is there a way that I through programming, or another plugin, can re-enable the Editor?

I completely recognize that this is not the “fault of your plugin, but I hope that with your insight into how WP works, you can help me sort it out.

Warm regards,

//Matt

Hi Matt,

thanks a lot for the information you provided.

I’m running further tests on my local site, but at this time I wasn’t able to reproduce the problem.

I think it would be helpful to have a list of currently installed plugins. Since you are using Elementor, you can get the list going to “Elementor -> System info”, than scrolling to the bottom of the page. Here you have a textarea with a lot of system info. You can extract just the “Active plugins” part and past it here. Plese remove any sensitive information before posting.

Also, if possible, please add the names of the other “notes” plugin you previously tested.

I hope to find a fix soon.
Thanks for your patience.

No, thank you for taking your time. How about I give you Admin Access to my development site?

I’ve had both “WP Dashboard Notes” and “Plugin Notes Plus” installed for quite some time. I didn’t want 2 plugins doing the same thing, and missed notes for my templates, that is how I found yours. In the process of finding yours I also installed and uninstalled “WPDash Notes” and possibly also “WP-Note 2019”.

Hi Matt,

I cannot provide direct support on users site, I’m sorry.

I installed on my test site all the notes plugin you mentioned, but my plugin worked as usual.

Can you provide a list of all active plugins on your site?

May I ask you to send also a screenshot of the note edit screen?
You can upload it on a site like https://imgur.com/upload and past the link here.

Thanks!

No problem, I understand. Here is the screenshot of how it looks. I deactivated all plugins, uninstalled JAMP Notes and then reinstalled it again. No change, I still have no Editor.

https://imgur.com/a/2mD743h

I have a ton of plugins installed that I use on and off for different things I am trying to achieve. I’ve been trying to build a great Free stack over the years, and a backend that is a bit better than the vanilla WP (this is where JAMP Notes fits in) and this is what is left. Once the site is done only very few are left on the site.

Let me know if you need the list. I don’t think it’s going to be usefully because I have installed and uninstalled multiple other plugins over the last years that could have caused this.

Thanks for helping out.

Hi Matt!

I’m sorry for the huge delay.

I’ve made several tests and found a way to reproduce the issue.
But it involves manipulating the plugin code, witch is something that should not occur normally.

Anyway, I prepared a little snippet of code that must be added to the functions.php file of the active theme.

Here is the code:

// Add "editor" support to the JAMP Notes custom post type.
add_action( 'init', function() {
  add_post_type_support( 'jamp_note', 'editor');
} );

It simply forces the editor features for the notes.

May I ask you to add the code to your site and check if the editor appears on the notes edit screen?
Please ensure to make a backup before changing any files.

Thanks for your patience.

Andrea,

Yes, that worked. I added the code as a WPCode snippet. You rock! Thank you so much for taking your time to help me sort this out. As I mentioned from the beginning I am sure this is a very fringe error related to my installation that has seen too much testing over the last year.

//Matt

Hi Matt,

I’m really happy we finally found a way to make the plugin work on your site. I hope you will find it right for your needs.

Thanks for your time and your feedback!