• Resolved maskom

    (@maskom)


    Hi, i want to ask whenever i input a notes, the notes won’t come out in the order, and there is no email invoice.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author algol.plus

    (@algolplus)

    hi

    1. Woocommerce version , 3.0+? and “Customer provided note:” is empty?

    2. Don’t you see button “Send Invoice”? OR you pressed this button, but nothing emailed to client?

    thanks, Alex

    Plugin Author algol.plus

    (@algolplus)

    2. Did you fill billing email for the customer ?

    Thread Starter maskom

    (@maskom)

    1. i use woocommerce 3.1.2,
    screenshot
    2017-09-07_1428
    2017-09-07_1429
    2. i press button send invoice and i fill billing email for the customer, but nothing emailed to client/customer

    thanks

    Plugin Author algol.plus

    (@algolplus)

    hi

    so you need to fill both fields? “Private note” and “Customer note”(already existing) ?

    Did you get email when you open order and use >Order actions>Resend customer invoice ?

    thanks, Alex

    Thread Starter maskom

    (@maskom)

    hi,

    for email its already working now, but for notes still no luck, so what is the notes field for? is it for order note?

    thanks

    Plugin Author algol.plus

    (@algolplus)

    We fill “Customer provided note” in order.

    Plugin Author algol.plus

    (@algolplus)

    please, update the plugin

    Thread Starter maskom

    (@maskom)

    ok, thanks

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘notes and send invoice not working’ is closed to new replies.