Notes Field is not accessible anymore

  • Resolved JMaartenW

    (@jmaartenw)


    9 months, 3 weeks ago

    up until recently i was able to add notes to the tickets on the Time Tracking page.

    Now the Notes heading is still showing but the field has disappeared. I need to be able to add private notes without having to purchase the private notes add-on like before.

    The page I need help with: [log in to see the link]

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  • Plugin Author Jawad Ahmed

    (@jawada)

    Hi @jmaartenw

    Thank you for contacting us. The Private Notes is a premium Add-ons package, so you’ll need a valid license key or premium subscription to access and use this add-on. You can find more information about this on our website.

    If you have any additional questions or need further assistance, feel free to reach out.

    Best regards,

Viewing 1 replies (of 1 total)
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