Nothing changed in settings, but protected pages do not work

  • I submitted a couple of forms on the plugin website and also sent emails, but no response. I am hoping this works better.
    PLUGIN: Password Protected Store for WooCommerce?
    WooCommerce Store: Working with Printful fulfillment services
    Hosting by GoDaddy: Launch – Web Hosting Plus (AutoSSL)
    Theme: Elegant Themes DIVI

    PROBLEM: I have not changed any thing to the website but this problem started. The website opens fine and so do pages that are not part of the password protected store. But the password protected store does not open.

    Main page opens:?https://store.HBMM-National.org

    Page that will not open: https://store.hbmm-national.org/shop/

    Unprotected page opens: https://store.hbmm-national.org/product-category/hbmmsupport/

    I can open everything when I am logged in to the admin portion of the site, 

    Thanks in advance for any assistance.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author rajkakadiya

    (@rajkakadiya)

    Hello @deserthighway,
    Apologies for the delayed reply. We have reviewed the provided links, and it appears that no pages are protected. If possible, could you please reach out at [email protected] to provide a brief description of the issue and share the login details so we can assist you in identifying the exact problem. Thank you.

    Thread Starter deserthighway

    (@deserthighway)

    i was able to correct the problem by recovering a previous version of the website prior to the last update for “Password Protected Store for WooCommerce”

    I tested by updating this plugin and sure enough it stopped working again. I recovered the website again and it is working fine. I just cannot update your plugin until you get what ever is wrong fixed.

    Plugin Author rajkakadiya

    (@rajkakadiya)

    Hello @deserthighway,

    Sorry for the delayed reply.

    If possible please explain issue in the brief description with screenshots.

    If you are still experiencing issues, feel free to reach out to us at [email protected].

Viewing 3 replies - 1 through 3 (of 3 total)
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