Nothing Displays

Hi @smile2day,

Thanks for reaching out and I am sorry to hear about this issue.

I can see what is causing the error and am working on a fix. It is to do with a change in how certain characters in the Keyword Filter are encoded breaking some feeds.

Until I can release a fix, try removing any special characters from your Keyword Filter, or just filtering by a single keyword, or use the Category Filter to see if you can at least display some products until then.

I will update here once I have resolved this.

Cheers,

Joe

Hi @smile2day,

I have just released an update to the plugin which should resolve this issue.

Please do let me know if this is not the case.

Cheers,

Joe

I wasn’t able to try removing the special characters before you sent out a fix, so I just upgraded the plugin and then tried to load the page. It was still blank. I then went into the shortcode generator and ran it without any keywords added. It gave me this:

[auction-nudge tool=”listings” item_sellerid=”5679vince” item_siteid=”0″ item_theme=”responsive” item_lang=”english” cats_output=”dropdown” item_maxentries=”6″ item_page=”init” search_box=”1″ item_carousel_scroll=”4″ item_carousel_width=”140″ item_carousel_auto=”0″ item_grid_cols=”2″ item_grid_width=”100%2525″ item_show_logo=”1″ item_blank=”0″ item_img_size=”120″ item_sortorder=”” item_listing_type=”” item_keyword=”” item_categoryid=””]

which I put onto the website page and tried it. Still nothing showed in Chrome or Edge. I then went back into the shortcode generator and clicked on the blue “Preview” button, and it gave me this:

[auction-nudge tool=”listings”]

which I then put on the page and tried it. Still blank in both Edge and Chrome. I find it confusing where I’m supposed to click on the shortcode generator (from inside the plugin, from the list of plugins page, does it matter?) and if I’m supposed to Preview it or not before copying the resultant shortcode into the page.

Nevertheless, no matter which way I do it, my page is still blank. Any other suggestions? Thanks!

Hi @smile2day,

I am seeing your eBay items displaying correctly on your site. Please ensure you are not using an ad blocker and also try enabling Settings > Auction Nudge > Caching.

You can read about using the plugin here and definitely let me know if you are still having issues.

Joe

I don’t use ad blockers on either Chrome or Edge. I purged the website cache on Chrome and that didn’t make a difference. I cleared the cookies and cache on Edge and that didn’t make a difference. Then, I turned on the Auction Nudge caching as you recommended, and I could see the eBay items in Chrome, but still nothing in Edge. Strange, but I’m very happy I can see that it’s working. Thank you very much for your fast responses!

Hi @smile2day,

Glad to hear you got it working ??

Joe