Nothing happens after Apple Pay is done on checkout page

  • Resolved Predrag Grbatinic

    (@djapeorleone)


    1 year, 10 months ago

    When this plugin is activated and someone goes to the checkout page, Google/Apple Pay button is available. When clicked and payment confirmed, checkout page freezes without any response. Payment is actually done, and in the backend orders section you can see that the order went through but the checkout page remains frozen and there is no response. There is no any kind of redirection to the thank you page, or order received page, nothing.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Payment Plugins

    (@mrclayton)

    @djapeorleone That most likely means you have some plugin that’s triggering an exception which halts the redirect to the thank you page. In all likelihood this is not a Stripe plugin issue.

    Go to your WooCommerce > Status > Logs page and look for “fatal-error” log entries that correspond to when your payment was taken. If a plugin is triggering an exception during checkout, it will be in the logs.

    Thanks

Viewing 1 replies (of 1 total)
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