Nothing happens when click on play button

  • Resolved principiante

    (@principiante)


    2 years ago

    Dear friends,
    No sound, no audio when click on play button
    How to fix that?
    [ redundant link removed ]
    Thank you!

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Jesse Sugden

    (@jeswd)

    Hi,

    Looks like you’ve entered the incorrect site URL.
    Please remove “/episodes” from the end of your site URL.

    Let me know how you go!

    Thread Starter principiante

    (@principiante)

    Thank you,
    We remove /episodes/ from url.
    Header now looks ok but play button on podcasts still not working

    Plugin Author Jesse Sugden

    (@jeswd)

    Ok, I see that your site URL is not https://anchor.fm/iec-podcast
    It is actually https://anchor.fm/mastermind-iec
    If you change that, it should work now.

    Thread Starter principiante

    (@principiante)

    Great, that is it. Problem is solved.
    Did you manage that podcast playing automaticly when web visitor press any button?
    One user in this forum was explained the problem year ago here:
    https://www.ads-software.com/support/topic/issue-with-playing-episode/
    How to manage with this?
    Thank you!

    Plugin Author Jesse Sugden

    (@jeswd)

    Good to hear ??

    I found that autoplaying is only possible by fully rebuilding the player as a part of the plugin, instead of it being an embed running on anchor.fm. As it’s quite a lot of work, that feature will be available in a premium version of the plugin that I am building along with some other new features.
    I haven’t decided on pricing yet but it won’t be expensive.
    I can let you know here when the premium version is released if you like?

    Thread Starter principiante

    (@principiante)

    Thank you for your time Jesse
    Please, let me know when the premium version will be released

Viewing 6 replies - 1 through 6 (of 6 total)
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