Nothing is free; you’ll be on the hook for $$ quickly

  • Giving 2 stars because it basically functions. But… you’ll be on the hook for a few hundred dollars quickly if your site is performing well and your popup is getting exposed. Complete lack of transparency on the billing and how the auto upgrades to a higher billing category work. Also, even though I’ve been billed more than $200 so far, can’t get rid of their sh&%ty branding unless you reach the “pro” level of billing. Rediculous!

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  • Thank you for sharing your experience with OptinMonster, @ktsparkman, and we apologize for the frustration you experienced getting started.

    You can find all of our plans and pricing at https://optinmonster.com/pricing/. Our team is always available to provide guidance on selecting the best plan for your needs.

    Like other services, each account level has specific limits and features. When you near your account limit, we will send email notifications to let you know what to expect, so you can keep growing your email list, leads, and sales without interruption.

    We know that emails can get missed, and unexpected charges are frustrating. That’s why we offer a 14-day money-back guarantee. If you haven’t done so already, please reach out to our billing team, and we’ll be happy to get this sorted.

    Thank you again for your feedback, and we appreciate you giving OptinMonster a try!

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