Nothing is working…

  • Resolved mjaraas27

    (@mjaraas27)


    7 years, 10 months ago

    So suddenly I can’t access the theme settings for colors, I can’t log in via the wordpress dashboard, I can’t enter dates and times for any events, even old ones are showing blank dates and times when I open them up to edit…so I can’t add new events due to this. I’ve tried disabling all plugins to see if there was a conflict, switched themes to see if that was a conflict as well as using the guide here to manually update the plugin…https://time.ly/document/user-guide/troubleshooting/perform-manual-upgrade/

    Still nothing works. Thankfully the events are still showing up but if I want to change dates or add one I can’t at this time, nor change any styling.

    Help!!

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  • Thread Starter mjaraas27

    (@mjaraas27)

    oh I’ve also tried different browsers…

    Thread Starter mjaraas27

    (@mjaraas27)

    now all of the previous styling is gone on the live calendar and it’s just a bunch of straight text. The is such a mess. Everything was fine, I didn’t change themes and then this happens.

    Hi @mjaraas27,

    If you can’t login via the WordPress dashboard, there may be a problem with the version of PHP your host is running. Please check and advise. Also be sure to update your version of WordPress to the latest version. For fastest support, log in to your Timely account and click on the Get Help link to open a ticket.

Viewing 3 replies - 1 through 3 (of 3 total)
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