Nothing showing in Cart Order

I also have the same problem. I’m using a sandbox account, got the thank you page, paypal receipt, but sadly all orders are going straight to trash, and when restored, no information shows up. Debugger shows the restful return from paypal. I can see the addresses there. Any suggestions ?

+ I’m also a developer, more than willing to help you fix the problem asap.
Feel free to talk geeky ??

Thanks for the plugin,
Cheers,

I have a slightly different problem
I can see the order numbers on the cart orders admin page , but when I press view, I get directed to the homepage
I have to press edit on the orders ID number on cart orders page to be able to see what was ordered
I am using WP 3.61 with WPSC 3.8.7

If the orders are not appearing after the payment, it means the plugin is not receiving the payment notification from PayPal.

Most likely the IPN feature is disabled in your PayPal account. Enable it by logging into your PayPal account. The following video explains how to do it:

@dvk01uk, The orders menu shows you a list of orders just like the posts menu shows you a list of posts. You have to edit it so you can see the full details. We can’t add all order details in that summary list table.

As you can see below,
Plugin is reading the IPN response. except, for some reason, Paypal is giving payment status = pending. I think that’s why it’s not processing the order. I’m trying to figure out what’s causing this… Any ideas?

?[ Moderator note: please wrap code in backticks or use the code button. ]

------------------------------------------------------------------

[10/12/2013 12:42 AM] - SUCCESS :Paypal Class Initiated by 173.0.82.126
[10/12/2013 12:42 AM] - SUCCESS :Post string : mc_gross=6.00&protection_eligibility=Ineligible&address_status=confirmed&item_number1=&payer_id=5VU9HJQKFVSCN&tax=0.00&address_street=1+Main+St&payment_date=21%3A41%3A58+Oct+11%2C+2013+PDT&payment_status=Pending&charset=windows-1252&address_zip=95131&mc_shipping=1.00&mc_handling=0.00&first_name=payment&address_country_code=US&address_name=payment+sandbox&notify_version=3.7&custom=wp_cart_id%3D1098%26ip%3D96.236.148.24&payer_status=verified&address_country=United+States&num_cart_items=1&mc_handling1=0.00&address_city=San+Jose&verify_sign=AnbjkkrE3yZBlJTIPhrMltU6bzz0AkgCgOK6WzhIzna-NAECAfQG2SME&payer_email=sandbox%40canozbay.com&mc_shipping1=1.00&tax1=0.00&txn_id=7UG82002CY529121B&payment_type=instant&last_name=sandbox&address_state=CA&item_name1=After+6pm+CD&receiver_email=info%40canozbay.com&quantity1=1&pending_reason=unilateral&txn_type=cart&mc_gross_1=6.00&mc_currency=USD&residence_country=US&test_ipn=1&transaction_subject=wp_cart_id%3D1098%26ip%3D96.236.148.24&payment_gross=6.00&ipn_track_id=52df73296dac&
[10/12/2013 12:42 AM] - SUCCESS :Connection to www.sandbox.paypal.com successfuly completed.
[10/12/2013 12:42 AM] - SUCCESS :IPN successfully verified.
[10/12/2013 12:42 AM] - SUCCESS :Creating product Information to send.
[10/12/2013 12:42 AM] - SUCCESS :Payment Status: Pending
[10/12/2013 12:42 AM] - SUCCESS :This is not a payment complete notification. This IPN will not be processed.
[10/12/2013 12:42 AM] - SUCCESS :Paypal class finished.

------------------------------------------------------------------

mra13
in that case why can I see the details if I press edit on the order on the list BUT when I press view and the link is supposed to go to
https://&lt; my website>/wpsc_cart_orders/wpsc-cart-order-<order number>
when I select view , it takes me to my home page instead
is it because I have the plug in set to “If checked the shopping cart will be reset when the customer lands on the return URL (Thank You) page”
so the cart is reset

When I look at the website via FTP there is no wpsc_cart_orders page created at all but obviously the details are being stored in the database

@can Oezbay, Something is not correct with your PayPal account. ask paypal support why your account is receiving pending payment and they will be able to help you.

@dvk01uk, It seem like (from your explanation) you have some kind of a firewall plugin on your site which is redirecting you to the homepage when you try to access this plugin’s order details page. Are you using a firewall or security plugin?

no, I have no security plug ins at all

What happens when you click on the “edit” link?

When you edit an order, it is suppose to go to an URL that looks like the following and it should show you all the details of the order (similar to what you see when you edit a standard WordPress blog post):

.../wp-admin/post.php?post=XX&action=edit

when I click on edit, I see the details perfectly, it is just that I would prefer the details to be available without the possibility of accidentally deleting something.
I run the website & do the tech stuff, but the girl who will be dealing with the orders is somewhat technically inept & has regular computer accidents

I just cannot understand why the details show up in edit post with an url of …/wp-admin/post.php?post=XX&action=edit but the view url of ../wpsc_cart_orders/wpsc-cart-order-x shows in browser address bar but takes me to site home page

We want to show it inside the wp admin to make sure someone from outside can’t go to that URL and see the order details. We will update the “view” link soon.

Thanks a lot for the direction. Fixed my problem. All is well now.
(for those who might be having the same issue : it was because I was trying to use my real paypal account for the money receiver. Use sandbox accounts both for the receiver and the payer.

Thanks, I will look out for the new version

We just released an update which should fix the “view order” issue.