• Resolved ibenick

    (@ibenick)


    I am using the weaver template. Today I was trying to add a Facebook like button to my sidebar. After I saved it nothing will load. I can’t load anything on the website and I can’t get into the dashboard/admin panel. I am able to use FTP to access all the files and I was able to replace the index.php to a generic index.html file and that loaded fine. Any ideas how I can fix this?

Viewing 15 replies - 1 through 15 (of 16 total)
  • Thread Starter ibenick

    (@ibenick)

    Forgot to add, my website is https://www.backcountrypost.com

    AardvarkGirl

    (@aardvarkgirl)

    Did you use a plug-in / widget to ad a facebook like button to the side bar – or did you just put the code to the ‘like’ button into the sidebar.php file… or… ?

    Is the site not showing at all (like a blank screen) or is it throwing some kind of error?

    What theme? (can you post your sites url?)

    Thread Starter ibenick

    (@ibenick)

    I used a text widget in the side bar and pasted the code into it.

    My theme is Weaver. URL is https://www.backcountrypost.com

    It won’t load anything, it just times out. No 404 error or anything like that.

    AardvarkGirl

    (@aardvarkgirl)

    What version of WordPress are you using? You didn’t also update WP or any plug-ins did you?

    I eventually got a 408 error.

    Thread Starter ibenick

    (@ibenick)

    I’m running 3.1. I didn’t update anything else today but I did update several plugins and the WP software a few days ago but it has worked great since.

    qpham

    (@qpham)

    I have the same error too. Eventually you will be able to log back into your admin account 5-10 mins later. However, when you start updating and editing your content, you will get the 404 error again. I have no clue what is going on either.

    Thread Starter ibenick

    (@ibenick)

    I’ve been shut out for about an hour now. Could it be beneficial to manually reinstall wordpress?

    qpham

    (@qpham)

    Also, if you ask someone to test out your website, it works fine at their end. However, at your end, you are not able to view your website or log into the admin account.

    qpham

    (@qpham)

    I have done what you did, updated wordpress, deactivate the plugins, but as for reinstalling wordpress I haven’t done that. For this reason, I know all my work will be gone and that is a lot of man hours. If you don’t have that much content give it a shot. Have you tried removing the facebook ap?

    Thread Starter ibenick

    (@ibenick)

    I reinstalled wordpress and manually removed any facebook related plugins I had installed and still nothing.

    Does anyone know how I might be able to manually locate the script that I pasted into my sidebar widget so that I could manually delete it? I can’t seem to find it through FTP.

    Thread Starter ibenick

    (@ibenick)

    Or any other ideas of what I should do next? Still can’t access wp-admin or anything else that runs through the database. I can access regualr html files no problem.

    Thread Starter ibenick

    (@ibenick)

    I talked to my hosting company and made sure the MySQL database is not the problem. So now the only thing I can think to do is find the file that would store the facebook script that I added right before things went bad but I can’t for the life of me find it.

    I posted that script in a text widget located in the sidebar. Does anyone know how I can manually delete that?

    Thread Starter ibenick

    (@ibenick)

    Okay, so I figured this out and thought I should post it in case someone finds this thread that has the same problem.

    It was indeed the iframe code from facebook that killed my entire website for 6 hours.

    To fix the problem I had to use phpMyAdmin and get into my MySQL database. I backed it up first since I know nothing about MySQL. I found the offending text being stored in a table called ‘wp_options’. I deleted it and now everything is working perfectly.

    qpham

    (@qpham)

    I am looking under the WP_Options Table. What was the Option_Name you deleted?

    Thread Starter ibenick

    (@ibenick)

    It was in the “widgets_text” section. I was able to open it up and delete only the line of code that I had pasted in earlier in the day that crashed the site.

Viewing 15 replies - 1 through 15 (of 16 total)
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