• Resolved Luis Zarza

    (@zarza87)


    Hi,

    The banner you’re showing to promote your premium services always come back after a few days after I click on Dismiss (X button).

    Can you please change your plugin so that the Info banner goes out for good after we click on the X (dismiss)?

    See screenshot: https://imgur.com/RssUKJh

    Thank you

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi @zarza87

    The banner should only show every 60 days unless you clear the website transients.

    Are by any chance using any performance plugin that might be doing this on a regular basis?

    Thread Starter Luis Zarza

    (@zarza87)

    Yes, that’s right. I use Permatters and WP-Rocket on a daily basis and they both clean a lot of stuff.

    Wouldn’t be better to make the option permanent? Your plugin is the only one that shows on my panel every time. The rest of plugins also show a banner when I install them, but then they respect my decision to click on “Don’t show again” and they don’t show back.

    Thank you for your comprehension.

    Hi @zarza87

    We’re using a 90 days transient (we changed from 60 to 90 on yesterday’s update), which means our banner will show 4 times a year.

    No plugin should ever clear non-expired transients.
    Transients are a core WordPress functionality used to store data with validity and if any plugin just decides to delete data that is still not expired, you can run into other issues you’re not even aware at the moment.

    If you add this to your wp-config.php file you’ll not see our banner again:
    define( 'WEBDADOS_PORTUGUESE_POSTCODES_NAG', true );

    Thread Starter Luis Zarza

    (@zarza87)

    Thank you for the alternative solution Marco.

    I’ll have your comments in mind.

    However have a look at this screenshot from WP-Rocket database tool: https://tinyurl.com/y49yktz7

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Notice banner won’t disappear’ is closed to new replies.