Notif Not Working On Mobile Device

  • Resolved deanegonzalez

    (@deanegonzalez)


    4 months, 3 weeks ago

    HI,

    Thank you for taking the time with my question. The notif bar will not load on mobile. It loads on my desktop set to mobile mode, but not on my actual phone. I have tried clearing my cache and “resetting” the notif bar. Could it have something to do with the delay?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support AR Rasel

    (@arrasel403)

    Hi @deanegonzalez,

    Sorry for the inconvenience caused. I just checked your site, it seems really very strange. Can you please check and ensure that you have disabled the Mobile Visibility option from the notification settings?

    To check this, please edit your create notification and navigate to Customize > Appearance > Mobile Visibility. If this option is checkmarked, please uncheck this field (https://d.pr/i/Xfup6R) and update the settings. After that, please check once. Hope your issue will be fixed.

    Meanwhile, while checking your site, I’m getting some console errors coming from Revolution Slider. Please check this screenshot. Please check this as well from your end.

    Let us know the update. Thanks!

    Thread Starter deanegonzalez

    (@deanegonzalez)

    Oops! That worked. Thank you

    Plugin Support AR Rasel

    (@arrasel403)

    Hi @deanegonzalez,

    Thanks for your valuable update. I’m closing this topic as resolved.

    I’m glad I could assist. Don’t hesitate to reach out to our team if you need help in the future.

    If you have a moment, could you please take 30 seconds to leave us a review at this link: https://www.ads-software.com/support/plugin/notificationx/reviews/#new-post

    Your feedback will help us improve and provide even better service.

    Thank you! Have a great day!

Viewing 3 replies - 1 through 3 (of 3 total)
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