notifcation user

  • Resolved MEMT-NETWORK

    (@memt-network)


    1 year, 4 months ago

    Hi, I want our client to be informed of the next recurring payment automatically. How can this be done? Is there a setting that I’m missing in the notification tab?

    So, the first payment is done.

    Then the client needs to make three more payments over the next three months. A week before the second payment, I want to inform the client, and similarly for the third and last payment.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Reüel

    (@pronamic_reuel)

    In the settings of a Gravity Forms notification, there’s an option called ‘Event,’ and within that, there’s a choice named ‘Subscription Renewal Notice.’ Notifications using this event are sent one week before the renewal payment is scheduled to be created (the ‘Next payment date’ as mentioned in subscriptions; WordPress admin → Pay → Subscriptions).

    Thread Starter MEMT-NETWORK

    (@memt-network)

    thank you. So I assume that gf forms needs to stay active for life then? Thank you for the prompt reply.

    Plugin Support Reüel

    (@pronamic_reuel)

    If you want to send renewal notices through the Gravity Forms notifications, you should leave the plugin activated indeed.

Viewing 3 replies - 1 through 3 (of 3 total)
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