Notification doesn’t send to the sender

  • Hey guys;

    the plugin doesn’t send notification to the message sender after submit. please let me know how to solve this issue or any other your advices.

    Thank you

Viewing 1 replies (of 1 total)
  • Plugin Support Jose Maria Camacho Cazares

    (@josecamacho07)

    Hi @vacurim,

    Thank you for taking the time to share your feedback with us!

    We apologize to hear that you’re not getting the notifications and this is most likely an email delivery issue. In order to troubleshoot the issue, you can check that your form notification settings are configured correctly by following our?tutorial.

    If your notification settings are correct, the issue is likely because the emails sent from WordPress are not authenticated (unlike emails sent from dedicated email service providers). As a result, they are likely to be filtered by the receiving mail server.

    To resolve email delivery issues like this, you can configure a SMTP plugin on your site so that emails are sent as authenticated. We have an article with a list of recommended SMTP options and links to their setup tutorials.

    I hope this helps ?? and if you’d like more help with using WPForms Lite, please feel welcome to post in our WPForms Lite support forum


    Thanks!

Viewing 1 replies (of 1 total)
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