Notification Email Custom HTML Problems

  • Resolved H S

    (@hsobhy)


    1 week, 3 days ago

    Hello,
    Because the form entries and layout should look exactly the same as offline paper, I use my own HTML code in Notification which contains Tables, DIVs and Headings. wpForms changes the HTML and adds TDs and TRs elements instead of just insert the entries in their places, How to prevent this and just use the notification custom HTML layout the way I do in Contact Form 7?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter H S

    (@hsobhy)

    The plugin also keep inserting breaks tags … 10 tags somewhere and 15 in other place and so on especially after <h3> tag.

    <br>

    Plugin Support Ralden Souza

    (@rsouzaam)

    Hi @hsobhy,

    Thanks for reaching out!

    When you have a chance, could you please share the custom HTML code you’re using in the Email Message field within the notification settings?

    Alternatively, you could share your form with us. We have a detailed guide on how to export your form as a JSON file here.

    This will allow us to reproduce the issue and provide further guidance.

    Thanks!

    Plugin Support Shawon Chowdhury

    (@shawon001)

    Hello @hsobhy,

    We haven’t heard back from you in a few days, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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