Notification for sales

Hi @ninievy, that should be available out of the box. To receive an email notification for the admin users. However, are you referring to the Organizer Email? If so you could check this extension here: https://theeventscalendar.com/extensions/organizer-notification-email/.

Also, please create threads related to Event Tickets to this forum link: https://www.ads-software.com/support/plugin/event-tickets.

No worries, have a great day. Let me know if that helps.

Best,
Abz

Hey @ninievy, this thread has been inactive for a while, so we’re going to go ahead and mark it Resolved. Please feel free to open a new thread if any other questions come up, and we’d be happy to help.

Cheers,
Abz

Hi Abz, thank you for your answer.

I’m sorry I didn’t see your reply earlier.

So, admins do not receive the email notifications… and I tested to add the plugin https://theeventscalendar.com/extensions/organizer-notification-email/ but the organizer also doesn’t receive the email.

Anything I could do to fix this?

Hi @ninievy, no worries. Opening this thread back. Good to hear from you.

Kindly follow this article regarding Email Delivery Issues:
https://theeventscalendar.com/knowledgebase/k/smtp-email-deliverability-issues/.

Let me know how it goes.

Best,
Abz

This thread has been inactive for a while, so we’re going to go ahead and mark it Resolved. Please feel free to open a new thread if any other questions come up, and we’d be happy to help.