• Resolved tiquality

    (@tiquality)


    Hello Guys. First: your plugin is realy amazing.

    Unfortunattly my EAD is not sending email notifications for students, or admin users.

    I am using a smtp plugin, thats correctly configured.

    What could be wrong?

    tks!

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Hi @tiquality,

    Just a heads up, if you’ve purchased a LifterLMS add-on or subscription via LifterLMS.com you should not post here. Instead, open a new support request from your LifterLMS.com account dashboard.

    That said, there are a couple things that could be causing the email not to send. The first thing you will want to check is if the notifications are turned on to send to students. You can do this under LifterLMS->Settings->Notifications.

    If they are turned on to send to students then you will want to make sure that they are not getting sent to a spam folder.

    We have additional information on email issues and troubleshooting here: https://lifterlms.com/docs/a-guide-to-understanding-and-fixing-email-issues-in-lifterlms/ with a link to an email check plugin that will help determine if all emails are not going out or just LifterLMS ones.

    Please let us know if you have any questions about finding the above information!

    Thanks and take care,

Viewing 1 replies (of 1 total)
  • The topic ‘Notification Mail’ is closed to new replies.