• Resolved perkypixel

    (@perkypixel)


    I’m testing out this plugin and it seems to work swell!

    Only thing I’m confused about is … is there a pop-up or some sort of message to let the user know that their testimonial was submitted successfully on the website and then another confirmation by email that the testimonial was approved?

    Not sure if I’m missing a setting somewhere.

    Thank you for all that you do. Much appreciated.

    https://www.ads-software.com/plugins/testimonial-basics/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author kevinhaig

    (@kevinhaig)

    The user should see a confirmation after they click the submit button.
    There is no notification to the user that it has been approved but the admin, or email of choice is sent a message saying they have a testimonial to approve.

    Thread Starter perkypixel

    (@perkypixel)

    Hmm… interesting. Everything works except for the confirmation that the testimonial has been submitted.

    I know you created a working plugin and I messed up somewhere. Do you have any idea where I can start to figure out how to make the confirmation message work?

    Would there be plugin conflicts? Should I try reinstalling the plugin? What is your advice? I truly appreciate it.

    Direct link to page:
    https://pinellasprep.org/newsite/testimonials/

    Plugin Author kevinhaig

    (@kevinhaig)

    Just tested your site and it is working for me. After I submitted the testimonial it said “Submitted-thankyou” in green letters just under the page title.

    It might be a browser issue, what browser were you trying it on?

    Thread Starter perkypixel

    (@perkypixel)

    Ahh… didn’t think to try that. I am using the latest version of Google Chrome.

    Thread Starter perkypixel

    (@perkypixel)

    It’s working now! I was turning the cache on and off and it appears to be the cause of why I wasn’t seeing it. Thank you for looking into it and hopefully this will help if someone has an issue in the future. ??

Viewing 5 replies - 1 through 5 (of 5 total)
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