• Resolved VegasWill

    (@vegaswill)


    Hello,

    Thank you for the help for the error I had last week.
    I did that “Migrate plugin” and everything is great…
    except for notifications. We are no longer receiving emails after someone leaves a review.
    I unchecked:
    “Send to one or more email addresses”
    Saved Changes.
    Then rechecked it, saved and tested, still no luck.
    Thank you
    Will

    The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author Gemini Labs

    (@geminilabs)

    Thread Starter VegasWill

    (@vegaswill)

    Thank you.
    Yes, I saw that. They are the same domain. We have dozens a day that go out from various plugins on the website. The weird thing is that they used to send all the time until the upgrade.
    I’ll go over it again, and report back if I get it working!
    Thanks, great plugin.
    Will

    Thread Starter VegasWill

    (@vegaswill)

    Ok. The Scheduled Actions, site-reviews/queue/notification
    show as pending until I manually run them.

    I cleared all of them out as it said it can’t run until all pending are finished.
    Then I tied again and it still stuck at pending. It went through fine after I manually ran it.
    Thoughts?
    Thanks
    Will

    Plugin Author Gemini Labs

    (@geminilabs)

    Interesting.

    Have you disabled the WordPress WP-Cron?

    Or perhaps have you added define('DISABLE_WP_CRON', true); to your wp-config.php file?

    Thread Starter VegasWill

    (@vegaswill)

    Neither. It just happened when I upgraded. I believe it was from 5.xx to 6.xx.
    Then I had the other issue:
    https://www.ads-software.com/support/topic/please-notify-the-site-administrator/

    I used Migrate Plugin. That worked!
    Then this one started.

    Not sure if this matters (I haven’t checked this before), is that all of the notifications in the Scheduler have a date of:
    0000-00-00 00:00:00
    So I can’t sort them (though I cleared them all out except for 1 as of now).
    Thank you
    Will

    Plugin Author Gemini Labs

    (@geminilabs)

    If a scheduled action had a timestamp of “0000-00-00 00:00:00”, it means it should have run immediately, bypassing the queue.

    I will investigate this further.

    Plugin Author Gemini Labs

    (@geminilabs)

    I’ve tried to reproduce this but I haven’t been able to. It seems to work as expected for me.

    Here is a screen recording: https://www.dropbox.com/s/hfby0xuhsd76zp1/CleanShot%202022-09-25.mp4?dl=0

    Plugin Author Gemini Labs

    (@geminilabs)

    Something that just came to mind:

    Action Scheduler is used by many different plugins, including Woocommerce and WPForms. The Action Scheduler tab on the Site Reviews Tools page only displays the scheduled actions that were created by Site Reviews; it does not display any of the scheduled actions that were queued by other plugins.

    Have you checked the “WPAdmin > Tools > Scheduled Actions” page? This page is added by the ActionScheduler library and displays all of the queued actions (not just those queued by Site Reviews). If there are a number of actions queued by other plugins that are not running, perhaps this could be preventing those queued by Site Reviews from running?

    Thread Starter VegasWill

    (@vegaswill)

    Thank you.
    There has to be a conflict somewhere. I’ll see if there’s a conflict with any other plugins. I already deactivated WP Rocket, but that doesn’t seem to be the issue.

    I guess I can export the reviews and the settings and just re-install it.
    I’ll keep you updated.
    THANK YOU!
    Will

    Thread Starter VegasWill

    (@vegaswill)

    Ok. Quick update.
    It WAS indeed WP-Rocket. Even disabling it didn’t fix the Scheduled Actions.
    There were over 970,000. NOT joking. Talk about a traffic jam.

    They’re helping me work on it. Like you guys, they’re great.

    Thank you
    Will

    Plugin Author Gemini Labs

    (@geminilabs)

    Ah, I thought it might be due to a backlog of queued actions.

    Glad you found the cause!

Viewing 11 replies - 1 through 11 (of 11 total)
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