Notifications have no file attached to them

  • Resolved delemo

    (@delemo)


    3 years ago

    Hello,

    First of all thank you for this plugin.

    I was able to install it and add files to my notifications.

    My problem is, when testing, there is no attachment with the notifications.

    Did I configure something wrong?

    Best regards

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author kgmservizi

    (@kgmservizi)

    Hello @delemo

    Do you use latest version of Gravity? You’ve tried to disable other plugins for check incompatibility.

    Regards

    Thread Starter delemo

    (@delemo)

    Hello kgmservizi

    Thank you for taking some time to address my problem.

    Yes I think I’m running last version of Gravity Forms (2.5.15).

    Even keeping only 2 plugins: ‘Gravity Forms’ and ‘Notification Attachments for Gravity Forms’, I am unable to receive the attachments.
    I also tried with another theme but still without success.

    Regards

    Plugin Author kgmservizi

    (@kgmservizi)

    Hi @delemo

    I’ve tried in a fresh installation of WordPress with stock theme and only Gravity + my plugin, no problem, notification send all attachments correctly.

    Sorry, if you can make a video or screenshot.

    Regards

    Thread Starter delemo

    (@delemo)

    Hello @kgmservizi

    Thank you for your reply.

    If you agree I could give you credentials to connect to the admin.
    So that you could quickly check by yourself.

    But I you would prefer to send you login and password in another way than through the WordPress forum.

    Please Tell me what you think

    Regards

    Plugin Author kgmservizi

    (@kgmservizi)

    Hi @delemo

    send me a ticket here -> https://uskgm.it/support

    Best regards

Viewing 5 replies - 1 through 5 (of 5 total)
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