Notifications options not available with a form

  • Resolved echofoxtrot

    (@echofoxtrot)


    5 years, 4 months ago

    Using the Settings option when building a form, the Notifications page does not open, nor does the Confirmations page. Only the General page is visible. However, on other forms I created with this plugin, the Notifications and Confirmations are visible and can be used. I have tried rebooting, clearing the cache, deactivating and reactivating the plugin but got the same result. I tried creating a new form, and the Notifications and Confirmation pages do appear with that.

    Any advice? The form I created that has the problem is very long and I am hoping to avoid recreating it. Thanks in advance.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Ethan Choi

    (@ethanchoi)

    Hi Reed,

    In case where we’ve seen similar issue, it is due to unclosed HTML tags in the form field description, or other areas of the fields, such as having a <b> tag without a </b> tag. Here’s a screenshot of an example.

    To resolve the issue, you’ll need to track down the HTML tags and add the corresponding HTML tags.

    Hope this helps ??

    Thread Starter echofoxtrot

    (@echofoxtrot)

    Thanks very much! I’ll see if I can find any such. Much appreciated.

    Thread Starter echofoxtrot

    (@echofoxtrot)

    Yow! That was the problem. Found a few opening tags without a closing tag and fixed them. You have to Save and then reload the page, but that did it! Thank you so much, Ethan! You saved me from having to recreate a long form.

    — Reed

    Thread Starter echofoxtrot

    (@echofoxtrot)

    I will mark this as closed.

Viewing 4 replies - 1 through 4 (of 4 total)
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