Notifications were not sent out

Hi, have you updated the plugin recently? Can you confirm you can see all the notifications configured properly?

Hi

The plugin was updated 5 days ago and I have checked now and there are no updates available so it is on the latest version.

The notifications have been configured properly and it is running at the moment.

Alright, please let me know if you’ll have more issues

Well it is running but no sending to the subscribers as it should. Why is that?

Ah, how do you know it’s running then?

The notication is light has a green light next to it so I know its on

I see. Can you please activate debugging in the plugin settings? You should see the notifications there in the log after some time

Ok I have done that, will revert a little bit later

Hi, I enabled debugging last week already and I still see no error logs.

Can you please explain why this would be?

Ok, if you cannot see anything in the log it means no triggers are executed. I’d say it’s a problem with notification configuration, maybe they haven’t been updated properly after plugin upgrade.

Are you 1000% they configuration looks ok and can you try to save them again?

Ok I have changed the mail address so lets see if that helps.