Notify multiple emails when a ticket is created?

  • Resolved opus13i

    (@opus13i)


    7 months ago

    When a ticket is submitted, I need 3 differnt addresses to be notified. So far in the settings I am not seeing anywhere that addresses can be added. Any pointers?

    • This topic was modified 7 months ago by opus13i.
Viewing 4 replies - 1 through 4 (of 4 total)
  • viotto

    (@viotto)

    You can find it in Settings -> Notifications

    Thread Starter opus13i

    (@opus13i)

    I do not see a ‘Notifications’ area under ‘Settings’ … ?

    View post on imgur.com

    If I search the DOM for ‘notifications’ there is only reference for the notification button settings, not where to define notified users

    Plugin Author Jawad Ahmed

    (@jawada)

    Hi @opus13i

    Thank you for reaching out, You can use our Notification Add-on to achieve this this is a premium extension, that’s why you don’t see it in the settings. You can learn more about it ehre.

    If you have any further questions, please let us know.

    Best Regards

    Plugin Author Jawad Ahmed

    (@jawada)

    Hello @opus13i

    I hope our response to your query addressed your issue. Since we haven’t heard back from you, I will mark this thread as resolved. However, if you need any further assistance or have any questions, please feel free to reach out or create a new thread. We would love to help you.

    Best regards,

Viewing 4 replies - 1 through 4 (of 4 total)
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