NULL is not defined Error at Checkout

  • Resolved sampathgamage3

    (@sampathgamage3)


    1 month, 3 weeks ago

    While going to checkout and place the order error is getting “NULL is not defined” on top of the Credit card number, I tested with Test mode as well and it shows the same. I contacted the Stripe support and they are telling there is nothing wrong from there side. Could you please check this ?

Viewing 4 replies - 1 through 4 (of 4 total)

  • Same happening to my site – two customers have now contacted us saying they cannot complete check out

    Just an update – I just deactivated Recaptcha for woocommerce, processed a test order which went through fine, then reenabled it again and done another test order which was successful. If you have that plugin it may be worth doing the same

    Plugin Author Payment Plugins

    (@mrclayton)

    Hi @sampathgamage3

    Could you please check this ?

    Can you share a product page link to the site where this error can be replicated?

    Kind Regards

    Thread Starter sampathgamage3

    (@sampathgamage3)

    Hi Team , Thanks for the quick reply, Yes @alexmorris12 You are correct, Thanks a lot . Issue is with Recaptcha, I realized the page is not refreshing after place order and then I checked the js console panel, then I saw the issue is from recaptcha V2, I removed it and added Recaptcha V3 , Its working smoothly, I double checked from stripe backend as well. Thanks All !

Viewing 4 replies - 1 through 4 (of 4 total)
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