Number of adults error just on iphone and ipad

  • Resolved What2Say3

    (@what2say3)


    1 year, 2 months ago

    Hello,

    Everything works just fine except for mac users. I can book a reservation successfully on android phone, but on iPhone gives and error that the number of adults is not valid even if there are selected 1, 2, 4 etc.

    Did anyone else had this kind of problem and fixed it some how?

    I should update WP and everything, but it is middle season and can not have the site down until the end of September.

    Please help.

    Thank you in advance for any tips!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter What2Say3

    (@what2say3)

    Another detail: on iPhone adults are preselected as 20, but on android you can chose number.

    Plugin Support eugenewhite

    (@eugenewhite)

    Hello there! 

    Sorry to hear that you faced such issues with our Hotel Booking plugin, but I would like to inform you that we don’t provide assistance to third-party themes that come bundled with any of our products. That’s because we can’t guarantee that the theme developer hasn’t changed anything in the default plugin/add-on functionality, which I can’t see in this particular case. For example, we don’t use such a number of guest selectors in our plugin. And when I check their classes on your website – they’re from the Milenia theme, not from our Hotel Booking plugin. So Monkeysan, the developer of this theme, have replaced them and in this case, I can only suggest you contact this theme developer to ask for assistance. 

    Thread Starter What2Say3

    (@what2say3)

    Hello there!

    I understand and sounds fair enough! It was quite a long shot for me, thank you for answering so fast, I appreciate it!

    Best regards and keep up the good work!

Viewing 3 replies - 1 through 3 (of 3 total)
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