Number of displayed ratings

  • Resolved Martin

    (@martin77)


    2 years, 1 month ago

    Hello, at the moment the plugin only shows 9 ratings, but I have more ratings. Do I need the full version to show all the ratings?

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  • Interested in this as well, mine only shows 5

    Plugin Author richplugins

    (@richplugins)

    Hi,

    The plugin uses the Google Places API to get your reviews. The API only returns the 5 most helpful reviews. When Google changes the 5 most helpful the plugin will automatically add the new one to your database. Thus slowly building up a database of reviews. It’s a limitation of Google, not specifically the plugin.

    The plugin can only download what Google returns in their Places API. It is usually the 5 Most Helpful (not newest) reviews. You can check what the API returns by entering your Place ID and Google API key in this URL:

    https://maps.googleapis.com/maps/api/place/details/json?placeid=YOUR_PLACE_ID&key=YOUR_GOOGLE_API_KEY

    However, if you got new reviews for your Google place, but the plugin does not show these, it means that Google didn’t include it to 5 most helpful and the plugin just can’t get this. It’s a limitation of Google, not the plugin.

    The business version uses another GMB API and show all reviews with constant auto-updating.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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