• Resolved phareweb35

    (@phareweb35)


    Hi, I’m having trouble increasing the number of products per page through Woocommerce. My website is up to date and when I try to increase this number, I can’t find in “Customize” > “Woocommerce” > “Product Catalog” the option to increase this number.

    I saw on a few forums that this issue could be caused by WP themes, have you ever heard a similar issue using Kadence theme ?

    Best regards.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Chito

    (@chitocamacho)

    Hey there,

    I can see the “Rows per page” and “Rows per row” options in my test website – here’s a video: https://share.getcloudapp.com/z8ubLoGZ

    If the issue persists, kindly perform the troubleshooting steps outlined in this article: https://www.kadencewp.com/blog/how-to-troubleshoot-your-website/

    Let us know how it goes.

    Best,
    Chito

    Thread Starter phareweb35

    (@phareweb35)

    Thanks for your reply.

    You can see in this screenshot that I only have the “Products per row” option, and that I don’t have “Rows per page”.

    I know about debugging, my WordPress core, themes and plugins are all up to date, I’m running on PHP 8.

    Please can you help me find the solution ?

    Best regards.

    Paul

    Hello @phareweb35

    I see your picture shows that the rows per page doesn’t show. The feature is a WooCommerce feature and Kadence shouldn’t affect it in this way. Can you confirm the problem goes away if you change the theme to another theme like Twenty Twenty-Three? If the problem persists with different themes, you may need to contact WooCommerce support.

    Thread Starter phareweb35

    (@phareweb35)

    In fact, the problem isn’t related to Kadence theme. I tried with another WordPress theme and the option is still not showing.

    I’m marking this support question as solved, thanks for your help.

    Chito

    (@chitocamacho)

    Hey there,

    Thanks for the update. Please let us know how we can assist further.

    If you were able to resolve the issue, we’d appreciate it if you could share how as it might help other users who experience the same issue.

    Best,
    Chito

Viewing 5 replies - 1 through 5 (of 5 total)
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