Numbers Tab Not Loading ERROR

  • Hello,

    In the plugin options of the latest version of the plugin (3.8.0), when we click the Numbers tab, the page just loads endlessly?

    We also have Premium Templates installed, and run HPOS with compatible mode enabled

    We get this Your Site is Experiencing a Technical Issue email:-

    Error Details
    =============
    An error of type E_ERROR was caused in line 1168 of the file /var/www/website.com/wp-content/plugins/woocommerce/src/Internal/DataStores/Orders/OrdersTableDataStore.php. Error message: Allowed memory size of 536870912 bytes exhausted (tried to allocate 266240 bytes)

    What is this tab for exactly? As it seems to be broken/not compatible with WooCommerce 8.6.1.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Contributor alexmigf

    (@alexmigf)

    Hi @kingyyyy

    We are sorry to hear that!

    How many orders do you have in your store?

    Let us know.

    Thread Starter Kingyyyy

    (@kingyyyy)

    Hello,
    Orders: All?(26737)

    I believe it has kickstarted Action Scheduler, and is syncing Mailchimp orders, too?

    • This reply was modified 7 months, 1 week ago by Kingyyyy.
    Plugin Contributor alexmigf

    (@alexmigf)

    Can you show me a screenshot of your Status tab > System Configuration?

    You can host the image here.

    Thread Starter Kingyyyy

    (@kingyyyy)

    Here you go: https://ibb.co/XJxGkGQ

    Plugin Contributor alexmigf

    (@alexmigf)

    Everything seems fine to me. We might need to improve our query for big stores like yours or create a limit for that number. I will open an issue to address this in the next version.

    Thread Starter Kingyyyy

    (@kingyyyy)

    Thank you for your feedback.

    Still confused to what the Numbers tab does, though?

    Plugin Contributor alexmigf

    (@alexmigf)

    I have opened an issue in our Github repository, you can follow the progress there.

    • This reply was modified 7 months, 1 week ago by alexmigf.
    Plugin Contributor alexmigf

    (@alexmigf)

    Still confused to what the Numbers tab does, though?

    It’s a table to see which document numbers were assigned and to which order. See an example here.

Viewing 8 replies - 1 through 8 (of 8 total)
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