O site está com problemas técnicos

  • Resolved ginofashion

    (@ginofashion)


    5 years, 8 months ago

    Instalei o wordpress e o site funcionou normalmente, mas apos adicionar o woocommerce o site passou a apresentar o “HTTP ERROR 500” e a mensagem “O site está com problemas técnicos”. Desativei o woocommerce e o site voltou ao normal, mas sempre que ativo o woocommerce o site cai, as vezes a pagina abre e as vezes dá erro.
    Qualquer ajuda é bem vinda.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    @ginofashion I used Google Translate to read your message:

    I installed wordpress and the site worked normally, but after adding the woocommerce the site went on to present the “HTTP ERROR 500” and the message “The site is experiencing technical problems”. I disabled the woocommerce and the site returned to normal, but every time I activate woocommerce the site falls, sometimes the page opens and sometimes it gives an error.

    My first guess would be that you are experiencing a plugin conflict. Besides WooCommerce, do you have any other plugins installed on the website?

    If you disable all plugins, and only enable WooCommerce, do you still see the same issue? It’s possible that the conflict is caused by a plugin that is not compatible with WooCommerce, so the combination of both plugins enabled at the same time is what might be bringing down your site. If this is the case, I’d suggest trying to track down what the other conflicting plugin is.

    Moderator Hari Shanker R

    (@harishanker)

    Hi @ginofashion

    I quickly wanted to touch-base with you on the problem you reported to us in your message.

    I hope the suggestions we passed along to you in the previous reply guided you in the right direction. A conflict test should definitely guide you in the right direction, and help you in fixing the problems. You can read more on this here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    We haven’t heard from you in a while, so we’re marking this thread as Resolved for now.

    Please feel free to reply to us in this thread, should the problem persist. We are happy to look into this and guide you further.

    All the best!

Viewing 2 replies - 1 through 2 (of 2 total)
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