[object Object] on Cart Page Currency converter

Hi @emmanang,

Looking at the cart page I was able to select the currency from the widget at the top of the page and that currently displayed in the cart for myself.

Image Link: https://cloudup.com/ckgwOEcOXQn

If your client is still experiencing some strange behaviour with this and they’er using the official Currency Converter Widget they can request support for that plugin over at WooCommerce.com.

https://woocommerce.com/my-account/create-a-ticket/

Hi Stuart,

I’m sorry I forgot to say that the problem is persisting on our staging site. However, live site is doing okay. But, if we push the staging site to live, we might have the problem I’m saying above mentioned. How to go about it?

Also, can I go over to woocommerce to ask support in behalf if my client? Despite my account will be used? She’s using the the official currency converter widget.

I also found that it’s the JQuery that’s persisting. It returns [object Object] on the cart page ONLY.

I hope you can help out. Thanks!

Hey @emmanang,

If your client has a valid purchase for the official currency converter widget you can contact WooCommerce.com support for that. Have you’re client as you as a collaborator on their account by following these steps below if you’re not already a collaborator.

https://docs.woocommerce.com/document/adding-collaborators/

You’ll then be able to use your own WooCommerce.com customer account to submit support requests on behalf of your client.

https://woocommerce.com/my-account/create-a-ticket/

Before submitting a support request I’d suggest carrying out a quick conflict test on the staging site as JavaScript issues can usually be due to a code conflict of some kind.

You can test on your site by disabling all other plugins aside from WooCommerce along with switching to a theme like Storefront. This will help with trying to and locate what software you have installed which could possibly be causing this behaviour? You could use a free plugin called Health Check and Troubleshooting to carry out such testing.

When in Troubleshooting mode all plugins will be deactivated and only the admin of the site carrying out the troubleshooting would see those changes. Any customers visiting the site would see no changes at all.

Once you have disabled all other plugins and switched theme if the behaviour is resolved you can then enabled your theme and sites plugins testing after each one is enabled until the behaviour returns to locate the culprit.

https://docs.woocommerce.com/document/how-to-test-for-conflicts/

Thank you for this Stuart! I appreciate you.

I’m happy I could help and I’ll mark this forum thread as resolved for the time being.