Ocean Extra, unable to view any demos

  • wpproga

    (@wpproga)


    3 years ago

    Howdy,

    The Ocean Extra pluggin does not show any demos.

    It only shows a preview of Elementor without an image, which I already have installed.

    Below is the Elementor > System Info:

    == Server Environment ==
	Operating System: WINNT
	Software: Apache/2.4.51 (Win64) OpenSSL/1.1.1l PHP/7.4.25
	MySQL version: mariadb.org binary distribution v10.4.21
	PHP Version: 7.4.25
	PHP Max Input Vars: 1000
	PHP Max Post Size: 40M
	GD Installed: Yes
	ZIP Installed: Yes
	Write Permissions: All right
	Elementor Library: Connected

== WordPress Environment ==
	Version: 5.8.1
	Site URL: https://localhost/wpdemo
	Home URL: https://localhost/wpdemo
	WP Multisite: No
	Max Upload Size: 40 MB
	Memory limit: 512M
	Permalink Structure: /%year%/%monthnum%/%day%/%postname%/
	Language: en-US
	Timezone: 0
	Admin Email: [email protected]
	Debug Mode: Inactive

== Theme ==
	Name: OceanWP
	Version: 3.0.7
	Author: Nick
	Child Theme: No

== User ==
	Role: administrator
	WP Profile lang: en_US
	User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/95.0.4638.69 Safari/537.36

== Active Plugins ==
	Elementor
		Version: 3.4.7
		Author: Elementor.com

	Ocean Extra
		Version: 1.8.3
		Author: OceanWP

== Elementor - Compatibility Tag ==
	

== Elements Usage ==
	

== Log ==
    • This topic was modified 3 years ago by wpproga.
    • This topic was modified 3 years ago by wpproga.
Viewing 1 replies (of 1 total)
  • Plugin Support Abhishek

    (@abhikr781)

    Hello,

    I apologize for the trouble.
    There was an issue with the demo import with wizard but we have fixed this now and you will get an update for the fixes very soon.

    For now, I would request you to kindly install the demo via Theme Panel > Install Demo, instead of using the wizard setup.

    Please let us know the demo name which you are trying to install.

Viewing 1 replies (of 1 total)
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