• I have referenced numerous other threads but have not been successful in getting my logo to update correctly on mobile. It shows on the desktop version just fine. I have deactivated just about every plugin. It worked at one time but hasn’t displayed for the last couple months. Very frustrating. I appreciate any assistance. Thank you.

    The page I need help with: [log in to see the link]

Viewing 15 replies - 16 through 30 (of 38 total)
  • someone above is saying that turn off the ratina logo
    but for me i added the same logo image in ratina and problem solved

    leahle

    (@leahle)

    @richtempleton Good to hear you solved it. do you mind sharing with the community how you did that?….

    jasb1234

    (@jasb1234)

    It is working with putting the same logo in the retina field, thank you!

    I am gonna suggest something stupid but have you tried setting the logo in appearance -> customize -> header -> mobile menu -> logo (optional)?

    These solutions are not working for me. Im adding a SVG format logo and in pad/mobile view, the logo just dissapears. If i add retina logo, it shows no logo at all and if i add it to —-> appearance -> customize -> header -> mobile menu -> logo (optional), it does nothing. Any more tricks and tips?
    The page –> https://dev-alkoshop.pantheonsite.io/

    Thanks!

    • This reply was modified 3 years, 11 months ago by fredointhecut.

    I suggest you ask the question directly on the oceanwp Facebook group.

    https://m.facebook.com/groups/oceanwp

    It is run by oceanwp designers, and they might be willing to help.

    I figured it out by myself. I was using “medium.header” and i needed to counter one line of CSS. Before as original, it was “display: ineline-block;” and i just changed it to “display: inline;”

    @media only screen and (max-width: 767px) {
    #site-header.medium-header .top-col.logo-col{
    display: inline;
    }
    }

    Hope it will fix someone elses problem also!

    You only need add retinal logo, that was solved in my case

    Any solution to this please ?

    Thread Starter richtempleton

    (@richtempleton)

    It must have been something glitchy on my end since it resolved itself without significant changes. Frustrating when there’s not a rhyme or reason to it. Wish I could provide better insight as to how to it finally came to fruition.

    Hi

    I’m using the OceanWP theme for my site EkalTara.in

    Once I created the animated logo in png. The mobile refreshes itself and doesn’t show the logo on homepage. However the animated logo is visibly loading on About and Documentary page.

    Can you help me fix the issue of loading the animated png on home or landing home page.
    Thank you and bless you.
    EkalTara

    I am also having this problem with my site ashrobertsdragoneer.com

    I’ve tried renaming files, reuploading files, no retina logo, only retina logo, logo in Header > Mobile Menu, png file, jpg file, but nothing works and my logo doesn’t load on mobile, even when I am using desktop mode

    As @sebeju said, that works. I didn’t have problems before, then added Retina logo because no reason at all and it messed up. Thanks for the solution @sebeju

    @ungern Cheers!

    I tried loading the Retina logo.
    Comparably it works good for the mobile and desktop but now the tablet mode doesn’t show up likewise the other too.
    Thank you.
    Btw OceanWP rocks. I’m very happy the way it is shaping up.

Viewing 15 replies - 16 through 30 (of 38 total)
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