• Resolved jweenk

    (@jweenk)


    Hi, the mobile hamburger menu is not working on my site. It is not clickable. Already deactivated all the plugins but still not working. Any ideas?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello,

    Have you disabled any CSS/Script files?

    Please Go to Theme Panel > Scripts & Styles, from here make sure to enable all the files and click on the save button a couple of times and check.

    In addition, would you be so kind and go to Elementor > System Info and share the report with us so that we can take a look?

    Thread Starter jweenk

    (@jweenk)

    Hi @abhikr781

    Yes, i have enabled all the files and saved it a couple of times. Still not working ;(. Here the report:

    == Server Environment ==
    	Operating System: Linux
    	Software: Apache/2
    	MySQL version: MySQL Community Server (GPL) v5.6.49
    	PHP Version: 7.4.12
    	PHP Max Input Vars: 1000
    	PHP Max Post Size: 8M
    	GD Installed: Yes
    	ZIP Installed: Yes
    	Write Permissions: All right
    	Elementor Library: Connected
    
    == WordPress Environment ==
    	Version: 5.8.1
    	Site URL: https://www.beaugossa.com
    	Home URL: https://www.beaugossa.com
    	WP Multisite: No
    	Max Upload Size: 8 MB
    	Memory limit: 256M
    	Permalink Structure: /%year%/%monthnum%/%day%/%postname%/
    	Language: en
    	Timezone: 0
    	Debug Mode: Inactive
    
    == Theme ==
    	Name: OceanWP
    	Version: 3.0.7
    	Author: Nick
    	Child Theme: No
    
    == User ==
    	Role: administrator
    	WP Profile lang: en
    	User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/94.0.4606.81 Safari/537.36
    
    == Active Plugins ==
    	Easy Notification Bar
    		Version: 1.4.3
    		Author: WPExplorer
    
    	Elementor
    		Version: 3.4.6
    		Author: Elementor.com
    
    	Everest Forms
    		Version: 1.7.7.2
    		Author: WPEverest
    
    	GDPR Cookie Consent
    		Version: 2.0.6
    		Author: WebToffee
    
    	GTranslate
    		Version: 2.9.5
    		Author: Translate AI Multilingual Solutions
    
    	Mollie Payments for WooCommerce
    		Version: 6.6.0
    		Author: Mollie
    
    	My Custom Functions
    		Version: 4.51
    		Author: Space X-Chimp
    
    	Newsletter
    		Version: 7.2.8
    		Author: Stefano Lissa & The Newsletter Team
    
    	Ocean Extra
    		Version: 1.8.3
    		Author: OceanWP
    
    	Rearrange Woocommerce Products
    		Version: 3.0.4
    		Author: Aslam Doctor
    
    	Smart Slider 3
    		Version: 3.5.1.0
    		Author: Nextend
    
    	TI WooCommerce Wishlist
    		Version: 1.28.4
    		Author: TemplateInvaders
    
    	WooCommerce
    		Version: 5.8.0
    		Author: Automattic
    
    	Yoast SEO
    		Version: 17.4
    		Author: Team Yoast
    
    == Must-Use Plugins ==
    	installatron_hide_status_test.php
    		Version: 
    		Author: 
    
    == Elementor - Compatibility Tag ==
    	
    
    == Elements Usage ==
    	
    	page : 1
    		accordion : 1
    		button : 2
    		counter : 1
    		divider : 5
    		heading : 13
    		image : 2
    		menu-anchor : 1
    		social-icons : 1
    		spacer : 3
    		testimonial : 1
    		text-editor : 3
    	wp-post : 0
    		button : 2
    		google_maps : 1
    		heading : 4
    		icon-box : 3
    		shortcode : 2
    		spacer : 2
    	wp-page : 5
    		heading : 1
    		shortcode : 1
    		text-editor : 2
    
    == Log ==
    	
    Log: showing 17 of 172021-03-14 14:46:06 [info] Elementor data updater process has been completed. [array (
      'plugin' => 'Elementor',
      'from' => '3.1.3',
      'to' => '3.1.4',
    )]
    2021-05-02 14:12:29 [info] elementor::elementor_updater Started 
    2021-05-02 14:12:29 [info] Elementor/Upgrades - _v_3_2_0_migrate_breakpoints_to_new_system Start  
    2021-05-02 14:12:29 [info] Elementor/Upgrades - _v_3_2_0_migrate_breakpoints_to_new_system Finished 
    2021-05-02 14:12:29 [info] Elementor data updater process has been queued. [array (
      'plugin' => 'Elementor',
      'from' => '3.1.4',
      'to' => '3.2.2',
    )]
    2021-05-02 14:12:29 [info] Elementor data updater process has been completed. [array (
      'plugin' => 'Elementor',
      'from' => '3.1.4',
      'to' => '3.2.2',
    )]
    2021-05-14 19:29:44 [info] Elementor data updater process has been completed. [array (
      'plugin' => 'Elementor',
      'from' => '3.2.2',
      'to' => '3.2.3',
    )]
    2021-10-16 14:04:35 [info] Elementor data updater process has been queued. [array (
      'plugin' => 'Elementor',
      'from' => '3.2.3',
      'to' => '3.4.5',
    )]
    2021-10-16 14:04:35 [info] elementor::elementor_updater Started 
    2021-10-16 14:04:35 [info] Elementor/Upgrades - _on_each_version Start  
    2021-10-16 14:04:35 [info] Elementor/Upgrades - _on_each_version Finished 
    2021-10-16 14:04:35 [info] Elementor data updater process has been completed. [array (
      'plugin' => 'Elementor',
      'from' => '3.2.3',
      'to' => '3.4.5',
    )]
    2021-10-16 14:04:37 [info] Elementor data updater process has been queued. [array (
      'plugin' => 'Elementor',
      'from' => '3.2.3',
      'to' => '3.4.5',
    )]
    2021-10-24 10:22:15 [info] elementor::elementor_updater Started 
    2021-10-24 10:22:15 [info] Elementor/Upgrades - _on_each_version Start  
    2021-10-24 10:22:15 [info] Elementor/Upgrades - _on_each_version Finished 
    2021-10-24 10:22:15 [info] Elementor data updater process has been completed. [array (
      'plugin' => 'Elementor',
      'from' => '3.4.5',
      'to' => '3.4.6',
    )]
    
    PHP: showing 1 of 1PHP: 2021-03-20 11:58:47 [notice X 5][/home/beaugoss/domains/beaugossa.com/public_html/wp-content/plugins/elementor/includes/api.php::160] Undefined index: pro_widgets [array (
      'trace' => '
    #0: Elementor\Core\Logger\Manager -> shutdown()
    ',
    )]

    That is really odd.

    Please try to disable all the nonocean plugins and check if it is working well or facing the same issue. If working well, enable the plugins one-by-one, and refresh the page after enabling each plugin, to check the conflict issue.

    Thread Starter jweenk

    (@jweenk)

    Hello @abhikr781

    Thanks for your reply. I have disabled all the plugins (not the oceanextra) but still not working. I don’t know why the mobile menu is not working, maybe there is not enough space or something. You can take a look if u have time, I’ll appreciate it.

    Thread Starter jweenk

    (@jweenk)

    The problem has been solved.

    <script>

    window.onload = function(){

    jQuery(‘.mobile-menu’).click(function(){

    jQuery(‘#mobile-dropdown’).toggle().css(‘display’,’blcok’);

    });

    };

    </script>`

    Glad to hear that issue has been fixed.
    and Thank you so much for sharing the solution with us.

    Does the issue resolve after adding this custom jQuery code?

Viewing 6 replies - 1 through 6 (of 6 total)
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