Odd login issue that needs manual page refresh on some devices

  • Resolved zer0sn0t

    (@zer0sn0t)


    4 years, 7 months ago

    I’m seeing an odd issue with my wp site. The problem is that it works fine locally but some people report seeing it at their side.

    They report that after a login the navigation bar shows that they are still logged out. This problem gets solved once I ask them to refresh the page.

    I’m stumped by this problem. I tried comparing the browsers and OSes and cannot see any pattern as such. One user reported seeing the issue on Chrome, FF as well as edge.

    I use Google reCAPTCHA which is added to the uncanny module but I’m quite certain that that isn’t causing it.

    So I tried enabling a “login redirect” setting in which the user is redirected to the home page after they login. That doesn’t solve the issue either.

    Is anyone familiar with this issue? How can I have users logging into my WordPress site without making them refresh the page?

    • This topic was modified 4 years, 7 months ago by zer0sn0t.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Uncanny Owl

    (@uncannyowl)

    It’s definitely going to be a caching or transient issue in your environment. Try temporarily deactivating any caching plugins, also check with the host to see what caching they have in place.

    Thread Starter zer0sn0t

    (@zer0sn0t)

    All right. I don’t have any caching plugins. But I’ll check with the host. What’s curious is that it triggers only for certain users but works fine for others.

    Thanks a lot for replying!

    Plugin Author Uncanny Owl

    (@uncannyowl)

    The refresh fixing it strongly suggests it’s still cache-related. It’s definitely not normal behaviour and not something that would be directly related to LearnDash or our plugins.

    Thread Starter zer0sn0t

    (@zer0sn0t)

    I agree with your suggestion. Sure seems like some kind of weird cache issue. I’ll get in touch with the webhost. Marking this as solved. Thanks a lot for clarifying about this!

Viewing 4 replies - 1 through 4 (of 4 total)
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