• Hi Support,

    I’ve noticed since the recent update that the photographs I’ve inserted using the image gallery block are now incorrectly sized and escaping from their border/edge of the box.
    Would anyone be able to give me some pointers on how to fix this problem? I’ve tried all the delete cache tricks and rolling back the update, but nothing has worked so far.

    This is my system info:

    == Server Environment ==
    Operating System: Linux
    Software: Apache
    MySQL version: MariaDB Server v10.3.24
    PHP Version: 7.3.20
    PHP Max Input Vars: 1000
    PHP Max Post Size: 64M
    GD Installed: Yes
    ZIP Installed: No
    Write Permissions: All right
    Elementor Library: Connected

    == WordPress Environment ==
    Version: 5.5
    Site URL: https://explorecornwall.org
    Home URL: https://explorecornwall.org
    WP Multisite: No
    Max Upload Size: 64 MB
    Memory limit: 400M
    Permalink Structure: /%postname%/
    Language: en-GB
    Timezone: 0
    Debug Mode: Inactive

    == Theme ==
    Name: New Blog
    Version: 1.2.8
    Author: https://www.postmagthemes.com
    Child Theme: No

    == User ==
    Role: administrator
    WP Profile lang: en_GB
    User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.135 Safari/537.36

    == Active Plugins ==
    Akismet Anti-Spam
    Version: 4.1.6
    Author: Automattic

    Elementor
    Version: 2.9.14
    Author: Elementor.com

    FileBird Lite
    Version: 4.0.6
    Author: Ninja Team

    GDPR Cookie Consent
    Version: 1.9.0
    Author: WebToffee

    Google Analytics for WordPress by MonsterInsights
    Version: 7.12.2
    Author: MonsterInsights

    Jetpack by WordPress.com
    Version: 8.8.2
    Author: Automattic

    My Simple Space
    Version: 1.2.8
    Author: Michael Mann

    Really Simple SSL
    Version: 3.3.5
    Author: Really Simple Plugins

    SiteOrigin CSS
    Version: 1.2.9
    Author: SiteOrigin

    Widget Importer & Exporter
    Version: 1.6
    Author: ChurchThemes.com

    WIP Custom Login
    Version: 1.1.7
    Author: ThemeinProgress

    WIP WooCarousel Lite
    Version: 1.0.9.6
    Author: ThemeinProgress

    WordPress Importer
    Version: 0.7
    Author: wordpressdotorg

    WP Fastest Cache
    Version: 0.9.0.9
    Author: Emre Vona

    WPForms Lite
    Version: 1.6.2.2
    Author: WPForms

    WP Rollback
    Version: 1.7.1
    Author: Impress.org

    Yoast SEO
    Version: 14.8.1
    Author: Team Yoast

    == Elements Usage ==

    wp-post : 32
    google_maps : 28
    heading : 46
    image : 154
    image-carousel : 19
    image-gallery : 79
    tabs : 39
    text-editor : 318
    wp-page : 2
    html : 1
    image : 2
    text-editor : 2

    == Log ==

    Log: showing 20 of 392020-08-25 17:34:22 [info] Elementor/Upgrades – _v_3_0_0_move_default_colors_to_kit Finished
    2020-08-25 17:34:22 [info] Elementor/Upgrades – _v_3_0_0_move_saved_colors_to_kit Start
    2020-08-25 17:34:22 [info] Elementor/Upgrades – _v_3_0_0_move_saved_colors_to_kit Finished
    2020-08-25 17:34:22 [info] Elementor/Upgrades – _v_3_0_0_move_default_typography_to_kit Start
    2020-08-25 17:34:22 [notice] System typography is disabled. nothing to do.
    2020-08-25 17:34:22 [info] Elementor/Upgrades – _v_3_0_0_move_default_typography_to_kit Finished
    2020-08-25 17:34:22 [info] Elementor data updater process has been completed. [array (
    ‘plugin’ => ‘Elementor’,
    ‘from’ => ‘2.9.14’,
    ‘to’ => ‘3.0.0’,
    )]
    2020-08-25 17:34:23 [info] Elementor data updater process has been queued. [array (
    ‘plugin’ => ‘Elementor’,
    ‘from’ => ‘2.9.14’,
    ‘to’ => ‘3.0.0’,
    )]
    2020-08-28 11:38:07 [info] elementor::elementor_updater Started
    2020-08-28 11:38:07 [info] Elementor/Upgrades – _v_3_0_0_move_general_settings_to_kit Start
    2020-08-28 11:38:07 [info] Elementor/Upgrades – _v_3_0_0_move_general_settings_to_kit Finished
    2020-08-28 11:38:07 [info] Elementor/Upgrades – _v_3_0_0_move_default_colors_to_kit Start
    2020-08-28 11:38:07 [info] Elementor/Upgrades – _v_3_0_0_move_default_colors_to_kit Finished
    2020-08-28 11:38:07 [info] Elementor/Upgrades – _v_3_0_0_move_saved_colors_to_kit Start
    2020-08-28 11:38:07 [notice] Custom colors already exist. nothing to do.
    2020-08-28 11:38:07 [info] Elementor/Upgrades – _v_3_0_0_move_saved_colors_to_kit Finished
    2020-08-28 11:38:07 [info] Elementor/Upgrades – _v_3_0_0_move_default_typography_to_kit Start
    2020-08-28 11:38:07 [info] Elementor/Upgrades – _v_3_0_0_move_default_typography_to_kit Finished
    2020-08-28 11:38:07 [info] Elementor data updater process has been completed. [array (
    ‘plugin’ => ‘Elementor’,
    ‘from’ => ‘3.0.0’,
    ‘to’ => ‘3.0.2’,
    )]
    2020-08-28 11:39:32 [info] Elementor data updater process has been completed. [array (
    ‘plugin’ => ‘Elementor’,
    ‘from’ => ‘3.0.2’,
    ‘to’ => ‘3.0.3’,
    )]

    JS: showing 2 of 2JS: 2020-06-16 18:57:23 [error X 4][https://explorecornwall.org/wp-content/plugins/elementor/assets/js/editor.min.js?ver=2.9.12:31:166757] Cannot read property \’get\’ of undefined
    JS: 2020-08-28 12:11:03 [error X 2][https://explorecornwall.org/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.0.3:2:470394] Cannot read property \’document\’ of undefined

    PHP: showing 1 of 1PHP: 2020-08-29 15:31:05 [error X 2][/home/explorec/public_html/wp-content/plugins/elementor/includes/plugin.php::612] Uncaught Error: Class ‘Elementor\Core\App\App’ not found in /home/explorec/public_html/wp-content/plugins/elementor/includes/plugin.php:612
    Stack trace:
    #0 /home/explorec/public_html/wp-content/plugins/elementor/includes/plugin.php(514): Elementor\Plugin->init_components()
    #1 /home/explorec/public_html/wp-includes/class-wp-hook.php(287): Elementor\Plugin->init(”)
    #2 /home/explorec/public_html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array)
    #3 /home/explorec/public_html/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
    #4 /home/explorec/public_html/wp-settings.php(546): do_action(‘init’)
    #5 /home/explorec/public_html/wp-config.php(90): require_once(‘/home/explorec/…’)
    #6 /home/explorec/public_html/wp-load.php(37): require_once(‘/home/explorec/…’)
    #7 /home/explorec/public_html/wp-admin/admin-ajax.php(22): require_once(‘/home/explorec/…’)
    #8 {main}
    thrown [array (
    ‘trace’ => ‘
    #0: Elementor\Core\Logger\Manager -> shutdown()
    ‘,
    )]

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Hi,

    The CSS of the images come from your theme “new blog”:
    .middle-content p img, .middle-content .thumb-body div img {
    max-width: fit-content;
    }

    Does the issue happen with default themes of WP such as WordPress2020?
    Have you contacted your theme developer/support?

    I tried to reproduce the issue with 2020 and with another theme, to no avail.

    If you experience any issues after an update, I advise following the bits of advice given in this guide:
    https://docs.elementor.com/article/235-update-issues

Viewing 1 replies (of 1 total)
  • The topic ‘Odd Picture Sizes in Gallery’ is closed to new replies.