Offcanvas menu (royal addons) constantly dropped down on mobile

  • Hello,

    My mobile header includes my logo (text) on the left and an offcanvas menu by royal addons on the right.

    Yet the logo doesn’t display anymore as the offcanvas menu immediately shows up dropped down, although I haven’t clicked on the menu button to open it, it opens by itself.

    The menu is not covering the web page anymore, there’s no overlay showing, the page sections are actually following the menu which looks now like a fixed section.

    Neither the menu button or the close button even show.

    This is how it displays on my builder and the way I want it to be: https://imgur.com/a/SwA665N

    Yet it displays differently on mobile when published: https://imgur.com/a/jXQzvo0

    Theme Hello Elementor

    Thank you for your help

Viewing 1 replies (of 1 total)
  • Plugin Contributor Givi WP Royal Support

    (@ggedenidze1982)

    Hi,
    First, thank you for choosing our theme and service.

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

    Also, navigate to Tools > Export – choose All Content click on Download Export File, and then send this file to our email – [email protected] as well.

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    P.S. Please don’t forget to mention the support URL from www.ads-software.com

    Kind regards,
    Givi

Viewing 1 replies (of 1 total)
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