Offline

  • Resolved rrobinson222

    (@rrobinson222)


    9 years ago

    Hi

    I have bought your pro version of the plugin but it seems as if this is not recognised as there is no option to change the colour text when chat is offline. At the moment, the text is white so you cannot see it or read it very well.

    I was also wondering if there was an option to set timings in this, for example, have the chat online 11-3 5 days a week and them turn offline by itself which will save me from logging on every day to do this?

    Thanks,

    https://www.ads-software.com/plugins/chats/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author wp-chat

    (@wp-chat)

    Hello,

    Thanks for the proposal to make such feature. We’ll implement this within next updates.

    We will try to make it in a week.

    Thank you for this suggestion.

    Chats Support

    Offline does not work with the pro version. No one is answering your support messages on your website.

    Plugin Author wp-chat

    (@wp-chat)

    Hello JASE,

    “Offline” functionality works.

    We had tested “Offline” functionality specially on your server and can give you feedback:
    1. In Chats plugin you can change the “online/offline/hidden” status;
    2. WordPress and all plugins on your WordPress website – can’t send any e-mails, cause mail() function is not available or deactivated on your PHP or on your server/hosting;
    That’s the reason, why the “offline messages” can’t be sent.

    You can test it very simply by themself:
    try to recover password from your own user in installed WordPress – it will fail…
    1. open <your-domain>/wp-login.php?action=lostpassword
    2. type your email, that you use for user in your WordPress installation
    3. the message will be showed:

    The email could not be sent.
    Possible reason: your host may have disabled the mail() function.

    —————
    rrobinson222 user waited from us “sheduled offline” mode

    have the chat online 11-3 5 days a week and them turn offline by itself

    This part is still on work.

    Chats Support Team

Viewing 3 replies - 1 through 3 (of 3 total)
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