• Resolved james20191017

    (@james20191017)


    This plugin use to pick up my Featured Image without an issue. However, now it is skipping over the Featured Image and going for the next image.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author JS Morisset

    (@jsmoriss)

    It sounds like the featured image may be too small for one or more required image sizes. See the SSO notifications in the top admin toolbar when editing that post/page. You can also adjust image sizes under the WordPress Settings > SSO Image Sizes page.

    js.

    Thread Starter james20191017

    (@james20191017)

    Thanks JS, what is the minimum required image size? I couldn’t find it on my own – I apologise. the current image size is 858×516.

    Also, are you aware that the SSO plugin skipped over the Featured Image? It wasn’t Facebook skipping over the image, it was the plugin.

    Btw, I don’t think I saw any notices from SSO.

    And I apologise for all of the edits to this reply. I am trying to troubleshoot this issue myself and updating this reply as I find more information.

    Thanks,
    -James

    Plugin Author JS Morisset

    (@jsmoriss)

    If the SSO notices are not appearing, you may have a jquery issue – the browser stops processing jquery if an error occurs. You can enable the console in your browser to check for jquery errors.

    Under the SSO > Advanced > Plugin Behavior tab, change the “Notification System” to “WP Admin Notices” to use the native WordPress admin system.

    You can also adjust image sizes under the WordPress Settings > SSO Image Sizes page.

    The OG image should be at least 1200x630px. WPSSO includes a lot of Quality Assurance features to make sure your markup is as good as possible, which includes image sizes.

    See the SSO > Setup Guide for more information, including information on optionally upscaling images (although uploading larger images is preferred).

    js.

    Thread Starter james20191017

    (@james20191017)

    Just an FYI, I increased the width to over 1200px, and the plugging is now working as expected.

    Thanks for your help!

Viewing 4 replies - 1 through 4 (of 4 total)
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