Ok but needs improvement

  • I had issues on a large site with migration. The backup file would not upload on new server via plugin import. I have a paid version and it took support over a week to tell me to upload via ftp to backup folder manually.

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  • Plugin Support Support Backup Guard

    (@backup-guard)

    Dear @jayleb ,

    Sorry to see you faced an issue with migration.

    We believe that during the time the case was being investigated. When no other solution was found besides uploading via FTP, that was offered to you.

    In any case, we are working on improving both the product and the service constantly. So your review is very valuable to us in terms of that.

    In case you ever face an issue or simply have an inquiry, don’t hesitate to contact us again. ??

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