Old Redirections not working after Version Upgrade

  • Resolved garrettkelley

    (@garrettkelley)


    2 years, 2 months ago

    We recently upgraded from redirection plugin version 3.4 to latest (5.3.6).
    Newly added redirects work fine.
    But redirects that existed before the upgrade are not working/matching.

    We noticed that new redirects are populating the match_url and match_data fields in the wp_redirection_items table, but old (non working) redirects are NULL in those fields for the most part.

    Is there something that went wrong during our upgrade that should’ve migrated that data? Or a recommended SQL update query we could use to fix the broken ones?

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author John Godley

    (@johnny5)

    You probably should have been prompted to update your database – did that happen? There are some plugins that hide this notice – is that possible?

    Thread Starter garrettkelley

    (@garrettkelley)

    We update our plugins manually via code, not the admin dashboard.
    So I’m guessing the behavior is different(?)

    Plugin Author John Godley

    (@johnny5)

    It should still prompt you in the dashboard, even if you update some other way.

    Thread Starter garrettkelley

    (@garrettkelley)

    Do you mean updating the db’s sql version?
    We did update our two sites to aws aurora 3.0.2.2 and mysql 8.0.23 for web, before doing the plugin upgrade.

    Plugin Author John Godley

    (@johnny5)

    No, I mean the plugin dashboard in wp-admin will show you if you need to update the database.

    Thread Starter garrettkelley

    (@garrettkelley)

    We’re not seeing that message

    Plugin Author John Godley

    (@johnny5)

    Sure. As I said, there are some plugins that can hide these notices. What database version does it say on the support page?

    Thread Starter garrettkelley

    (@garrettkelley)

    It says 4.2

    Thread Starter garrettkelley

    (@garrettkelley)

    Should we roll it back (to 2.4 maybe)?
    I tried that locally and it seemed to fix some of the existing redirects

    Thread Starter garrettkelley

    (@garrettkelley)

    After downgrading my local db to 2.4, I was shown the prompt that my db needed upgrading. When clicking that prompt, it successfully migrated the db to the new version and existing redirects are working. Thanks John!

Viewing 10 replies - 1 through 10 (of 10 total)
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