Old reviews disappeared

  • Hey,

    we just installed the plugin. Any new reviews we add work ok and show on the product page, however, none of the old reviews are showing (even though the count still says there are 100 reviews, you can only see one newly added). What could be the issue? We have tried clearing cache etc..

    Thank you in advance.

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  • Plugin Support angelagrey

    (@angelagrey)

    Hi,

    Thank you for reaching out to us.

    I don’t encounter this issue on my, I’m also unsure about your specific use case and the matter you’re experiencing.

    Have you tested for conflict yet? If not, I would recommend running a full conflict test as described here:?https://docs.woocommerce.com/document/woocommerce-self-service-guide/

    It’s very possible that another plugin (or possibly even your theme) is causing the trouble, and this will help you identify the culprit.

    Best regards.

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