Ommitted Links Not Working

Thanks for reaching out and letting us know about the issue. We will look into it and get back to you.

I did some testing and I was able to get the expected behavior on my dev site where if I have the Apply Now link listed in my omitted links settings along with any other links it is not triggering the speed bump modal when that link is clicked. Are you able to provide me a list of omitted links so I can recreate your exact settings on that page?

I will note that while testing at some point I got a different url variable on the end of that link when setting everything up when it wasn’t working how I expected.

What I put in my settings had ?_gl=1*cp5z7c at the start of the variable and the link I was testing on my homepage of the dev site had ?_gl=1*lycxrr. After I noticed that and then made sure that my link was in the settings for the speed bump and that it matched what I put on the homepage it all worked then. I have no idea how I got that second link with the *lycxrr in it?

Do you have some sort of site tracking set up on your site that changes out that url variable every time the site gets loaded? I’m not sure what else would be happening but that URL changes every time I load up that page. Your best option might be to just add the domain name to omitted domains for that url.

This is what the omitted links should have been. As you can see that scramble is still occurring. There isn’t any variable swap tracking happening that I know of.

tel://+14807564690,https://firstcu.mymortgage-online.com/borrower-app/registration/?fromLogin=true&siteId=5595646663,https://www.moneyedu.org/,https://www.sogolytics.com,https://secure.firstcu.net/firstcu/sdk/AutoEnrollmentE2E,https://secure.firstcu.net/firstcu/uux.aspx,https://accountopen.firstcu.net/,https://internetloanapplication.cudl.com/firstcu/live/,https://powerforms.docusign.net/64ea0cd7-98cb-4614-b832-364ffc84ba13?accountId=81ff7d2b-15d1-4cb4-aa52-03d2d801e938&env=www&recipientLang=en,https://secure.firstcu.net/firstcu/uux.aspx#/login,https://main.eltropyvideobanking.com/financial_town/?view_type=page&action=client_portal&company_code=firstcu&client_portal_mode=kiosk,https://www.directvote.net/FCUAZ/,https://survey.sogolytics.com/r/IdKRC0,https://www.paycomonline.net/v4/ats/web.php/jobs?clientkey=2CDF214108C880FA17A213F5B114EEDC,

Could you clarify what the link value is supposed to be for the apply now button that is causing your issue? I’m not seeing the url that is on the page you linked in the omitted link list that you supplied in your last response.

You’re not seeing anything because we had to disable the plugin it was causing some confusion with our clients.

The speedbump was triggering on all the omitted links I provided in my last comment. The plugin only worked if 1 link was omitted and not a list.

Okay so on a local dev site I entered in the omitted link list you gave me and then I added all those links to a test page to see if the modal would not trigger like it shouldn’t when those values are in the plugin settings.

The modal didn’t pop up for any of the links that were entered into that setting input. Are you able to set up a dev site and reproduce the issue you were seeing. If you can do that I can help track down the problem easier. Without the issue being live on your site I’m just guessing at what’s happening.

@graphicsbyte we havn’t heard from you in a bit. Are you able to respond to the previous request in this support thread? Do you still need help?

We should just close this. The client is very particular and we found a different workaround. I will reach out if I am able to move forward on this in the future.

Thank you for taking the time to look into this.

Thanks for responding. I’ll go ahead and close this thread and if you need something in the future please don’t hesitate to reach out.