Omnisend team is great, responsible, customer caring

  • Omnisend CS team is great, and tech team is knowledgeable.

    They had a missing feature “total spent” in segmentation.

    I request for around 3 days and the tech team developed the feature. It should also be available to all users.

    I am more than happy to migrate away from the old email tool.

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  • Thread Starter rayho

    (@rayho)

    Update:

    I have been getting assistance from many of the CS team: Nikola, Kristina, Olesia and Deniz.
    All of them are professional and nice to work with.

    They don’t BS but really helping you to resolve the problem.

    It’s a really great service level.

    Plugin Author Omnisend

    (@omnisend)

    Ahoy there!
    Thanks for providing and updating the feedback, we appreciate it!

    No BS is in our philosophy and we’re glad you noticed it! Our Support Team will always be there for you to help you with any question or request you might have.

    Stay awesome and drop us a line any time you need some assistance, we’ll make sure you receive the best service ever!

Viewing 2 replies - 1 through 2 (of 2 total)
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