• Resolved Tiit Sau

    (@tiitinfinitee)


    Hi,

    On the backend manually get the list shows okay, but on front end the list of Omniva EE terminals does not appear. Itella and DPD works fine, but I miss Omniva Pickup locations EE. It works well on another site I set up a month ago with plugin version 1.14.3.

    Tiit

    • This topic was modified 3 years, 2 months ago by Tiit Sau.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author multiparcels

    (@multiparcels)

    Hello @tiitinfinitee ,

    I am checkout your website but I can only see DPD pickup points

    Could you show how your shipping zones are set up for Estonia?
    Omniva and DPD selections are exactly the same just the terminals are different, can you try re-adding the Omniva terminals shipping method? There were some cases where the shipping methods did not work but it was related to WooCommerce

    Thank you,
    MultiParcels Team

    Thread Starter Tiit Sau

    (@tiitinfinitee)

    Hi,

    Omniva, Itella and DPD now active. Omniva is the only one does not load the list.
    Zone setup and Omniva options here on pics:
    https://gyazo.com/5fdacccc509080302579b07bf2de99bc
    https://gyazo.com/228a41385190cf31204ebd8c9e7ed159
    https://gyazo.com/5f0ae9e8a8fea691d68f425f754c3c36

    Of course I will be glad to share access, if You ready to help me.

    Thanks,
    Tiit

    Thread Starter Tiit Sau

    (@tiitinfinitee)

    Tested on random development site and Omniva works.
    Now on my case does not load the list even all other plugins off and theme by WordPress.
    Is there a way to reset the plugin?

    Tiit

    Thread Starter Tiit Sau

    (@tiitinfinitee)

    Sorry guys, I gave up and choose another plugin this time.
    Your plugin works on all other sites(3 of tested) just fine.

    Thanks for help anyway!

    Tiit

    • This reply was modified 3 years, 2 months ago by Tiit Sau.
    • This reply was modified 3 years, 2 months ago by Tiit Sau.
    • This reply was modified 3 years, 2 months ago by Tiit Sau.
    Plugin Author multiparcels

    (@multiparcels)

    @tiitinfinitee

    Sorry to see you go!

    Can we regain our trust by helping you find the issue?

    Thread Starter Tiit Sau

    (@tiitinfinitee)

    The issue was solved and there was a bug with WooCommerce shipping zones.

    Everything works and I stay with Multiparcels on several sites.

    Thanks to Multiparcels support!

    Tiit

    • This reply was modified 3 years, 2 months ago by Tiit Sau.
    • This reply was modified 3 years, 2 months ago by Tiit Sau.
Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Omniva terminals not appearing on front’ is closed to new replies.