On checkout Page payment Initializing (loading sometimes take 3-8 seconds)

Hello @aijazmahdavi

I hope this message finds you well.

Thank you for reaching out to our Support team. I’d like to clarify that this behavior is not an error but rather the default functionality of our plugin. The CC field is dynamically populated by Square, and with every activity on the checkout page, it refreshes and generates new tokens. The usual initialization time ranges from 3 to 8 seconds depending on server speed.

If you notice that the initialization consistently takes longer than the mentioned timeframe, please feel free to get in touch with us, and we’ll be happy to investigate further.

Looking forward to your response and the opportunity to assist you further.

Warm regards,
Support Team – WP Experts

Hi Thanks for clarification, However it’s not a good for user experience it may increase abandon cart rate since Page loads in 2-5 seconds for average website + your plugin payment initialization takes 3-8 seconds.

I know devs would say it’s a feature it generates a new token, but it may generate token as soon as checkout page loads you can save the time and make user experience better.

Thank you so much for your understanding and valuable suggestion. Based on your feedback, I have forwarded the case to our technical team to explore any potential workarounds.

If we are able to identify a feasible solution, we will ensure it is integrated and included in our upcoming development sprints.

Your input is greatly appreciated, and we thank you for your patience and support as we work towards improving our product. Should you have any further suggestions or questions, please feel free to reach out.

Thank you once again for your understanding!

Warm regards,
Support Team – WP Experts