On double-click “Not Found”

  • Resolved swbneuss

    (@swbneuss)


    3 months ago

    494 / 5.000

    Hi,

    we have the problem that when you double-click on a file, the file is not displayed.

    Error message:

    Not Found

    The requested URL was not found on this server. Apache/2.4.62 (Debian) Server at swbintranet.swb.local Port 80

    Versions:

    Advanced File Manager: 5.2.13

    File Manager Advanced Shortcode: 2.5.4

    When you double-click in the backend, the file is displayed. In the frontend, you can display the file using the download button.

    Please help

    Thanks and regards Chris

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support M Aqib Khan

    (@aqibkhan9)

    Hello @swbneuss

    We hope this message finds you well.

    Thank you for reaching out to our Support team. We are saddened and concerned that you have to face this issue. To assist you better, could you please provide a screencast video demonstrating the steps & error message.

    This will allow us to closely analyze your issue & provide you with effective resolution.

    Warm regards,
    Support Team – WP Experts

    Thread Starter swbneuss

    (@swbneuss)

    Hello M Aqib Khan,

    how can i send you the screencast?
    Otherwise you can connect via Teams or another Tool.

    Please send me a suggested time

    Best regards

    Chris

    Plugin Support M Aqib Khan

    (@aqibkhan9)

    Hello @swbneuss

    Thank you for reaching out. To ensure a seamless and secure resolution of your query, I kindly request that you share the requested information by opening a support ticket through our website.

    This will allow us to address your concerns more effectively and provide you with the assistance you need.

    Warm regards,
    Support Team – WP Experts

Viewing 3 replies - 1 through 3 (of 3 total)
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