• merlynhern

    (@merlynhern)


    Using Inspect on a laptop to view the page as a mobile, it works perfectly, but on an iPhone 13, the links for previous/next/map/list do nothing (maybe more devices not checked yet),

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter merlynhern

    (@merlynhern)

    This means whatever you choose on my iPhone I cannot see anything other than the default view, I tried Chrome, Firefox and Opera, identical results in all of them

    Hi @merlynhern,

    I had this issue with TPC on a client’s website, the issue was the Events Tickets Plus plugin, if you deactivate it (not delete) you should retain an element of that plugin but the IOS issue will be resolved.

    I’ve asked repeatedly in various channels but TPC arent interested in addressing it. Giving some serious thought to forking the plugin and making it freely available

    Plugin Support Darian

    (@d0153)

    Hi @merlynhern

    Thanks for reaching out. One of my colleagues tried accessing your calendar through his iPhone (using VPN), and it was working as expected. Are you still having an issue with this one?

    If you need further assistance, unfortunately, we cannot provide support in this forum for premium users.

    For us to help you better, please open a Support Ticket on our Help Desk.

    You’ll hear from one of my colleagues soon!


    @weareqed If you’ve already submitted a support ticket through our Help Desk, please share the ticket number so we can look into it further and provide you with an update.

    dear @d0153

    you’ve got the issue and I’ve given the user a workaround.

    what you should be paying attention to is A) your plugin, which you are charging $150a year for, isn’t working – apologise for that. & B) Just say thank you, for me doing your job for you.

    The company culture at TEC is that we’re sorry doesn’t exist. It would go a long way with your long suffering users.

Viewing 4 replies - 1 through 4 (of 4 total)
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