On Mobile, I have firstly the Gutenberg player loading and then Presto

  • Resolved benik67

    (@benik67)


    2 years, 7 months ago

    Hello,
    I have self-hosted videos and use presto player. On desktop, I have no issue.

    But when I tried on mobile, I have a strange experience, I have first the Gutenberg player loading and only after Presto Player.

    Do you know how could I fix this issue?

    Thanks.

    Benoit

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hello Benoit,

    As checked, both desktop and mobile show video loading. Here are the screenshots –

    Desktop – https://d.pr/i/sKycXW
    Mobile – https://d.pr/i/FRHorm

    Can you please exclude the following JS file from cache and CDN and see if that helps?

    /wp-content/plugins/presto-player/dist/components/web-components/web-components.esm.js

    If it didn’t help, can you please navigate Presto Player > Settings > Performance and toggle the “Dynamically Load JavaScript” option?

    Screenshot: https://share.getcloudapp.com/9ZuRKjdm

    Hope this helps.

    Let me know how it goes.

Viewing 1 replies (of 1 total)
  • The topic ‘On Mobile, I have firstly the Gutenberg player loading and then Presto’ is closed to new replies.